Technology Enablement Analyst Level 3 Apprenticeship
by Computacenter
Job Details
Technology Enablement Analyst Level 3 Apprenticeship
Who We're Looking For
As a Technology Enablement Analyst working as part of the Tech Enablement Team UK, you will work with the customer and internal teams to understand and implement a repeatable and efficient build deployment process that enables the Hatfield operations team to meet service delivery requirements
The greatest strength of a Technology Enablement Analys is to have a wide range of experience and knowledge in many different areas. The individual will be less focussed on one special area of technology and being comfortable with many.
What You'll Do
You will be working as part of the Tech Enablement build implementation team onsite in Hatfield 5 days a week as we are a hands on team that work in a hands on environemnt. Remote working is not available for this role and will involve shift patterns of either 7am-4pm or 8am-5pm.
Some of the daily activities are:
- Handling incidents in the Logitsics and Technical Services Integration Centre
- Testing and implementation of customer builds
- Carrying out troubleshooting and problem solving
- Support of client specific hardware configuration requirements – for example Workplace, Enterprise Datacenter and Mobile devices, etc.
- Supporting client asset labelling requests
- Manage daily tracking and recording of activities
What You'll Need
- Show potential to create clear engineering instructions
- Able to follow up on incidents & to set priorities
- Flexible & willing to adjust to different client needs
- Service minded and result-oriented
- Structured and a fast learner
- Very good communication skills in English
Personality:
- Customer focused, understanding customer needs
- Autonomous, to be able to organise own workload
- Team player – be able to support Tech consultants and openly share information in the team
- Resilient person to be able to cope with changes in requirements
- Positive and responsive mindset
- Very good communication skills fluent in English
Please note that for successful applicants, offers will be conditional on passing additional eligibility checks with our training provider Realise which will include a Maths and English assessment and a review of any previous qualifications you hold. Due to the funding requirements of the apprenticeship, applicants must not already hold a Digital Support Technician L3 standard, GNVQ, BTEC or equivalent qualification to be eligible for this programme.
About Computacenter
Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.
We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.
Interested in joining a company with a strong sense of community?We’re growing. We’re hiring. We encourage. We empower. We support.
CCfuturetalent
Join us and you will be joining an exciting and inspiring work environment where our can-do culture will empower you to actively shape our digital future. All while you build an amazing career! Our business is technology, but fundamentally we’re people dealing with people. Our interest in our talented people is genuine and extends beyond just their skills and experience. To us, your personality, character, and perspective equally matter, and we know that our people do their best work for our customers when they bring their authentic selves to work. Here, at Computacenter, people really do matter!
How to apply
To apply for this role and to find out more, please click on the apply button.
Please note that applications may close before the application deadline, so apply early to avoid disappointment.
