Program Administrator Level 3 Apprenticeship
by Pearson plc
Job Details
Program Administrator Level 3 Apprenticeship
At Pearson, we enhance lifelong learning, helping everyone achieve their goals through impactful experiences. Founded in 1844, Pearson is a leader in creating high-quality, digital-first, and accessible resources, with over 20,000 employees dedicated to lifelong learning. We foster an inclusive culture that celebrates diversity and ensures equal opportunities for all. Committed to flexibility, Pearson embraces hybrid and remote working to support a balanced work-life environment.
Pearson’s Apprenticeships
At Pearson, we empower employees and managers with our top-notch Apprenticeship Programme, offering Level 3 to master's and various intakes year-round. Proudly providing apprenticeships in Business Administration, Customer Service, Management, Digital Industries, IT, and Financial Services, we believe in the transformative power of learning for fulfilling careers and improved lives. Explore opportunities at http://pearson.jobs.
About the Apprenticeship
As a Programme Administrator, you’ll provide administrative support in the coordination and administration of Pearson TQ’s AGC apprenticeship programme. You will be enrolled as a Level 3 Business Administrator , which will help you develop your skills and knowledge. The apprenticeship takes around 18 months to complete.
Core Tasks and Responsibilities
- Support in the preparation of documentation relating to apprenticeship learners
- Assist with and/or conduct learner inductions to apprenticeship programmes, as required
- Support in the timely administration/processing of apprenticeship starts, achievements, leaver paperwork and ensuring accurate records (either electronic and/or paper based)
- Assist with all administrative tasks, paperwork and processes, such as bookings and registrations, relating to apprenticeship qualifications and functional skills
- Assist with formal/contractual reviews, as required, ensuring that they are completed within the appropriate timescales as determined by the customer and that the MIS and e-portfolio system are up to date with review information
- Support with processing and distributing apprenticeship certificates ensuring electronic and hard copies are stored as appropriate
- Ensure Maytas MIS system is kept fully up to date and accurate, including any updates and amendments being completed accurately and in a timely manner
- Ensure all learner files and paperwork are managed to a high standard and are audit ready at all times and assist with file archive and audit processes as needed.
- Attend and contribute to team and other operational meetings, as required and for the dissemination of information and sharing good practice
- Monitor and manage stationery or any other consumable orders as necessary and in line with Company Purchase Order procedures
- Ensure that all allocated administration tasks relating to the coordination of apprenticeship programmes are undertaken efficiently, effectively and in a timely manner.
- Provide an exceptional customer experience, maintaining good stakeholder communication including answering and directing queries from customers or learners as necessary
- Ensure excellent working relationships with management, apprenticeship coaches, quality staff, external points of contact and all other personnel you come into contact with
Key skills and competencies
- Communication and collaboration: should have good verbal & written communication skills
- Competent in IT packages such as Microsoft Office
- High level of accuracy and attention to detail
- Efficient, effective and able to prioritise
Experience you’ll gain
- As a business administrator apprentice, you’ll gain a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors.
- Working as a programme administrator, you’ll gain an in-depth knowledge of the management and administration of apprenticeship programmes within the British Army.
- You’ll gain experience of software programmes commonly used within further education and work-based learning, including Maytas, E-Track, OneFile E-Portfolio and BKSB.
Job Location and Hours
This role is based at MOD Worthy Down, Winchester, SO21 2RG. The role is for 37.5-hours per week, Monday to Friday, 8:00am to 4:00pm GMT/BST.
Your benefits and rewards
At Pearson, we offer a range of benefits, which include:
- 25 Days annual leave (increasing by 1 day with every year of continuous service up to 30 days); annual leave trading, +/- 5 days Annual Bonus
- Private medical and dental care insurance options, plus free eye tests
- Stock/share purchase options
- Maternity, paternity, and family care leave as well as flexible working policies
- An employee wellbeing assistance programme
- Cycle to work program, volunteering days, gym membership concessions in selected office locations, along with retail and leisure discounts
Diversity and Inclusion at Pearson
Pearson is committed to the Race Charter, pledging to ACT ON for a more inclusive workplace. Recognized by Stonewall in the Top 100 LGBTQ+ Employers, we achieved 100% on the Human Rights Campaign Foundation’s CEI Index in 2020. Additionally, we're on the Disability Equality Index and Bloomberg Gender Equality Index, hold Investors in People Gold, and are recognized as a Working Mums Top Employer and Age Positive employer.
About Pearson
PearsonWe are the world’s leading learning company.Learning is the most powerful force for change in the world.
More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning.We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them
We’re driving digital innovation
In the last few years there has been a greater emphasis on digital, online and virtual learning. And with the recent pandemic, the learning landscape has changed even more. People now see digital and online learning as the future – we’re learners asking for a much more personalised learning experience that can be accessed wherever and whenever they need it
We have job roles across the UK in everything from Publishing, Finance, Human Resources to Engineering. We offer apprenticeships from Level 3 to Level 7 including Degree Apprenticeships.
How to apply
To apply for this role and to find out more, please click on the apply button. The role closes at 11:59 PM on Sunday, 27th April.
Please note that applications may close before the application deadline, so apply early to avoid disappointment.
