Read Reviews of Finance & Banking Level 2 Apprenticeships of the Best Apprenticeship Employers

• NatWest Group
• Level 2 Apprenticeship

Building great customer relationships gaining their trust by having a genuine interest in their individual needs Gathering information to understand customers requirements and offer solutions Main

• NatWest Group
• Level 2 Apprenticeship

The purpose of my role is to provide a good customer service to our customers I help with any queries they might have I039ll also help with any service requests that they might have where I can

• Lloyds Banking Group
• Level 2 Apprenticeship

My role is at the moment is covering Team manager which involes looking after a team of 12 colleagues This is making sure that the team preforms to the best of their abilty through coaching sessions

• WTW
• Level 2 Apprenticeship

My Role ensures I give the best possible service to Reinsurance Clients within WTW This entails making sure the Clients demands and needs are met within MRCs The CEM Process within Facultative is

• NatWest Group
• Level 2 Apprenticeship

Daytoday basis I would pick up calls dealing with customers in all type of ways such as handling there bank accounts dealing with different types of matters Communicating in a professional manne

• NatWest Group
• Level 2 Apprenticeship

My job role simply consists of answering customer queries regarding their bank account and following up on tasks to maintain customer satisfaction

• NatWest Group
• Level 2 Apprenticeship

• NatWest Group
• Level 2 Apprenticeship

Currently on the phones This involves making payments transfers It can include potential fraudulent transactions Within my role i have to follow processes on a daily basis these include making s

• NatWest Group
• Level 2 Apprenticeship

Answering calls to help our customers with banking queries

• Lloyds Banking Group
• Level 2 Apprenticeship

Speaking with customers with a variety of banking queries This could be anything from moving money from one account to fraud on account to closing account Im the first point of contact for custom

• NatWest Group
• Level 2 Apprenticeship

I work within the bankline department at NatWest Group My role is as a digital applications team member We are required to communicate with customers both verbally and via email to assist them in ap

• NatWest Group
• Level 2 Apprenticeship

Dealing with business customers over the phone Solving customer queries Speaking to internal teams to help find answers for the customers Daily meetings with my team

• NatWest Group
• Level 2 Apprenticeship

My job consists of answering calls from customers and helping them with their problems or queries If appropiate I can also escalate to another department

• Lloyds Banking Group
• Level 2 Apprenticeship

Banking queries and everyday banking needs for both personal and business customers Identifying vulnerable customers Identifying the customers potential needs

• NatWest Group
• Level 2 Apprenticeship

in the role i take calls for a wide range of customers from lost cards payments and enquirys and ensure gdpr and other banking agreements are kept to standard we also are are the first point of cont

• PwC
• Level 2 Apprenticeship

As a financial crime analyst my role was to help fight money laundering PwC really strengthened my knowledge on AML and the ways to identify and prevent money laundering PwC did this through providi

• Lloyds Banking Group
• Level 2 Apprenticeship

my day can vary as somedays i will be on the till serving customers with their banking needs and other days i can be on enquiries dealing with customer needs varying from fraud to international payme

• Lloyds Banking Group
• Level 2 Apprenticeship

i deal with customer queries and help with every day banking needs whilst finding others ways in which to be able to help save them or make them money

• NatWest Group
• Level 2 Apprenticeship

I answer social media comments for several banks

• NatWest Group
• Level 2 Apprenticeship

Analyse datasets of fraudulent activity on cards looking for trends Then sending these trends to the strategy team who will write rules based on the findings